Privacy Policy

Last updated: August 12, 2026

Just Vents ("we," "us," or "our") operates this website and provides air duct cleaning and dryer vent cleaning services across Santa Clarita and Los Angeles & Ventura Counties, California. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site or contacting us, you agree to the practices described here.

Information we collect

We only collect information you choose to give us when you contact us for service or a quote. This may include:

• Your name and contact details (phone number, email address, and the service address)
• Details about your home and the service you want, including your schedule
• The content of calls, text messages, and emails you exchange with us

We do not sell personal information, and we do not run third-party advertising trackers on this site.

How we use your information

We use the information you provide to:

• Respond to your request and prepare a quote
• Schedule, perform, and follow up on air duct and dryer vent cleaning work
• Communicate with you about your service by phone, text message, or email
• Keep records required to operate our business and meet legal obligations

Text messaging (SMS) and consent

When you text Just Vents at (661) 219-7423, or provide your phone number through our contact form, you are giving consent for us to send text messages to you about your service request, scheduling, and follow-up. Message and data rates may apply, and message frequency varies based on your conversation with us. You can opt out at any time by replying STOP, or reply HELP for help. See our Terms & Conditions for full details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers that support our operations — such as a messaging or scheduling platform — is limited to providing the service you requested. Text messaging originator opt-in data and consent are never shared with any third parties for their own marketing.

How we share information

We share your information only as needed to run our business, and never for unrelated marketing:

• With trusted service providers (for example, our customer communication and scheduling software) who process information on our behalf and are bound to protect it
• When required by law, regulation, legal process, or to protect our rights, safety, or property

Cookies and tracking technologies

Cookies are small text files a website can store on your device. Similar technologies include local storage, pixels, and web beacons. Just Vents keeps this to a minimum: our website does not use advertising cookies, and we do not sell your information or share it with third-party ad networks for behavioral advertising.

The technologies that may be used when you visit this site are:

• Essential/functional storage — used to load pages, remember basic preferences such as whether you have opened the mobile menu, and keep the site working correctly. The site does not function properly without these.
• Our quote form — the request-a-quote form on our Contact page is provided by our customer communication platform (LeadConnector/HighLevel). When the form loads, that provider may set cookies or use local storage on your device to display the form, prevent spam and duplicate submissions, and connect your submission to your request. Their use of this information is governed by their own privacy policy.
• Basic hosting and security logs — our web host records standard request data such as IP address, browser type, referring page, and the pages you view, which is used to keep the site available and protect it from abuse. We do not use this to build advertising profiles.

We do not run third-party advertising or social media tracking pixels on this site, and we do not use cookies to follow you across other websites.

Your choices: most browsers let you see what cookies are stored, delete them, and block new ones through your browser settings — look for "Cookies," "Site data," or "Privacy" in your browser's preferences. You can also browse in a private/incognito window. Blocking or deleting cookies may cause parts of this site, including the quote form, to stop working correctly. Some browsers offer a "Do Not Track" signal; because there is no common industry standard for how to respond to it, we do not track you across sites in the first place.

If you have a question about the technologies used on this site, contact us using the details below.

Data retention

We keep your information only as long as needed to provide our services, maintain business records, and comply with legal obligations, after which it is deleted or de-identified.

Your choices

You can ask us to update or delete the information we hold about you, and you can opt out of text messages at any time by replying STOP. To make a request, contact us using the details below.

Security

We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, but we work to safeguard your data.

Children's privacy

This site and our services are intended for adults 18 and over, as set out in our Terms & Conditions. We do not knowingly collect information from anyone under 18, and we do not knowingly collect information from children under 13. If you believe a minor has submitted information to us, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.

Contact us

Questions about this policy? Contact Just Vents at (661) 219-7423 or justventsca@gmail.com.