Privacy

Privacy Policy

How Just Vents handles the information you share with us.

Last updated: August 12, 2026

Just Vents ("we," "us," or "our") operates this website and provides air duct cleaning and dryer vent cleaning services across Santa Clarita and Los Angeles & Ventura Counties, California. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site or contacting us, you agree to the practices described here.

Information we collect

We only collect information you choose to give us when you contact us for service or a quote. This may include:

Your name and contact details (phone number, email address, and the service address)
Details about your home and the service you want, including your schedule
The content of calls, text messages, and emails you exchange with us

We do not sell personal information, and we do not run third-party advertising trackers on this site.

How we use your information

We use the information you provide to:

Respond to your request and prepare a quote
Schedule, perform, and follow up on air duct and dryer vent cleaning work
Communicate with you about your service by phone, text message, or email
Keep records required to operate our business and meet legal obligations

How we share information

We share your information only as needed to run our business, and never for unrelated marketing:

With trusted service providers (for example, our customer communication and scheduling software) who process information on our behalf and are bound to protect it
When required by law, regulation, legal process, or to protect our rights, safety, or property

Cookies and tracking technologies

Cookies are small text files a website can store on your device. Similar technologies include local storage, pixels, and web beacons. Just Vents keeps this to a minimum: our website does not use advertising cookies, and we do not sell your information or share it with third-party ad networks for behavioral advertising.

The technologies that may be used when you visit this site are:

Essential/functional storage — used to load pages, remember basic preferences such as whether you have opened the mobile menu, and keep the site working correctly. The site does not function properly without these.
Our quote form — the request-a-quote form on our Contact page is provided by our customer communication platform (LeadConnector/HighLevel). When the form loads, that provider may set cookies or use local storage on your device to display the form, prevent spam and duplicate submissions, and connect your submission to your request. Their use of this information is governed by their own privacy policy.
Basic hosting and security logs — our web host records standard request data such as IP address, browser type, referring page, and the pages you view, which is used to keep the site available and protect it from abuse. We do not use this to build advertising profiles.

We do not run third-party advertising or social media tracking pixels on this site, and we do not use cookies to follow you across other websites.

Your choices: most browsers let you see what cookies are stored, delete them, and block new ones through your browser settings — look for "Cookies," "Site data," or "Privacy" in your browser's preferences. You can also browse in a private/incognito window. Blocking or deleting cookies may cause parts of this site, including the quote form, to stop working correctly. Some browsers offer a "Do Not Track" signal; because there is no common industry standard for how to respond to it, we do not track you across sites in the first place.

If you have a question about the technologies used on this site, contact us using the details below.

Data retention

We keep your information only as long as needed to provide our services, maintain business records, and comply with legal obligations, after which it is deleted or de-identified.

Your choices

You can ask us to update or delete the information we hold about you, and you can opt out of text messages at any time by replying STOP. To make a request, contact us using the details below.

Security

We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, but we work to safeguard your data.

Children's privacy

This site and our services are intended for adults 18 and over, as set out in our Terms & Conditions. We do not knowingly collect information from anyone under 18, and we do not knowingly collect information from children under 13. If you believe a minor has submitted information to us, contact us and we will delete it.

SMS / Text Messaging and Your Consent

How you opt in. You consent to receive text messages from Just Vents when you give us your mobile number and ask us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at (818) 213-3212. Consent to receive text messages is not a condition of purchasing any goods or services.

What we send. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.

Frequency and cost. Message frequency varies and depends on your conversation with us. Message and data rates may apply, depending on your mobile carrier and plan.

How you opt out. You can cancel at any time by replying STOP to (818) 213-3212. We will send one confirmation and then stop texting that number. Reply HELP for help, or use the contact details at the end of this policy. Full details are in our Terms & Conditions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile Information and Information Sharing

This section applies to the mobile number and text-messaging consent described above.

You can stop messages at any time by replying STOP to (818) 213-3212, and reply HELP for help. Our full text messaging terms are in our Terms & Conditions.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. If we make a material change to how we handle your information, we will make that clear on this page.

Support and Contact Information

Questions about this Privacy Policy, our services, or our text messaging program? Reach Just Vents here:

Business name: Just Vents
Phone: (818) 213-3212
Email: justventsca@gmail.com
Mailing address: 23638 Newhall Ave #6-411, Santa Clarita, CA 91321
Text messaging help: reply HELP to any message from us
Stop text messages: reply STOP to (818) 213-3212